Optimising delivery Service levels and containing Freight Costs
Peter Puts, Distribution Manager of Davey Water Products, was faced with a daunting challenge. “We wanted to improve delivery services and lower overall freight costs throughout our growing national network,” he said.
“We wanted to avoid being locked into carrier systems,” he added. “They are all different and they are good for the carriers but they did nothing for us except add process complexity and bottlenecks at the multiple dedicated PC workstations.
“We realised that we needed to start measuring delivery performance and share information throughout all departments of our national business,” he said. “We also wanted to close the information loop with customers and external freight companies,”
he said.
“So we decided to look for a single affordable independent multi carrier internet based system that was easy to use and which could be tailored for our needs. And we wanted it fast.” said Mr Puts.
